Contact Us
Have a question or need assistance? Our team is available 24/7 to help you with anything from billing inquiries to technical support.
// Get In Touch
support@dejavuhost.com
Response within 2-4 hours
Support Ticket
billing.dejavuhost.com
24/7 via client portal
Live Chat
Available 24/7
Average wait: < 2 minutes
// Frequently Asked Questions
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, bank transfers, and cryptocurrency including Bitcoin, Litecoin, USDT, USDC, and Ethereum Classic. All payments are processed securely through our encrypted payment gateway.
Billing is handled monthly, quarterly, or annually depending on your chosen plan. Invoices are sent 7 days before due date. Auto-renewal can be enabled in your client area. We offer discounts for longer-term commitments.
All plans include: NVMe SSD storage, free SSL certificates, daily backups, 24/7 monitoring, DDoS protection, and full root access. VPS plans include choice of OS from 10+ distributions.
Our servers feature NVMe SSD storage, 10Gbps network connections, and 16 global locations for low-latency access. Average page load times are under 200ms. We guarantee 99.9% uptime backed by our SLA.
Absolutely! You can upgrade anytime through your client area. Upgrades are processed immediately with prorated billing. Downgrades take effect at your next billing cycle.
Yes! All VPS and dedicated server plans include full SSH root access. You receive your credentials immediately upon deployment and can manage SSH keys through your control panel.
We support all major Linux distributions including Ubuntu, CentOS, Debian, Fedora, Rocky Linux, AlmaLinux, Arch Linux, openSUSE, FreeBSD, and Windows Server. Custom ISO uploads are also available on dedicated plans.
Access your account through our client portal at billing.dejavuhost.com. You will receive login credentials via email after signup. Two-factor authentication is available for enhanced security.
Log into your client area and go to Account Settings > Security. You can also reset your password using the "Forgot Password" link on the login page. We recommend using a strong, unique password.
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